BLUE CHIP LUBRICANTS (PTY) LTD (“WE” AND “US”) IS THE OPERATOR OF (HTTPS://BLUECHIPLUBRICANTS.COM/) (“WEBSITE”). BY PLACING AN ORDER THROUGH THIS WEBSITE YOU WILL BE AGREEING TO THE TERMS BELOW. THESE ARE PROVIDED TO ENSURE BOTH PARTIES ARE AWARE OF AND AGREE UPON THIS ARRANGEMENT TO MUTUALLY PROTECT AND SET EXPECTATIONS ON OUR SERVICE.
1. DETAILED DESCRIPTION OF GOODS AND/OR SERVICES
Blue Chip Lubricants (Pty) Ltd is a business in the Lubricants Blending Industry that specialises in the blending of oils and greases for the use in all industries.
2. DELIVERY POLICY
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of emailed order confirmation containing a unique order number.
3. EXPORT RESTRICTION
The offering on this website is available to South African clients only.
4.RETURN AND REFUNDS POLICY
The provision of goods and services by Blue Chip Lubricants (Pty) Ltd is subject to availability. In cases of unavailability, Blue Chip Lubricants (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % handling fee.
5. CUSTOMER PRIVACY POLICY
Blue Chip Lubricants (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
6. PAYMENT OPTIONS ACCEPTED
Various payment options available.
7. CARD ACQUIRING AND SECURITY
Card transactions will be acquired for Blue Chip Lubricants (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. CUSTOMER DETAILS SEPARATE FROM CARD DETAILS
Customer details will be stored by Blue Chip Lubricants (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
9. MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
10. RESPONSIBILITY
Blue Chip Lubricants (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11. COUNTRY OF DOMICILE
This website is governed by the laws of South Africa and Blue Chip Lubricants (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
12. VARIATION
Blue Chip Lubricants (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13. COMPANY INFORMATION
Website is run by East of Eden Trading 63 Pty Ltd as a private company – trading as NJIN Agency – with a registration number 2013/045376/07 – and D. Armstrong and A. Lipschitz directors.
14. BLUE CHIP LUBRICANTS (PTY) LTD CONTACT DETAILS
Company Physical Address: 41 Homestead Road, Kya Sand, Randburg, Gauteng, South Africa
Email: INFO@BCL.CO.ZA
Telephone: +27 11 462 1829